Devonte Brown

Employment History

Zcaler

DevOps Engineer

Oct 2022 - Present

Duties -
● Supported Jenkins production and staging environments through upgrades, downgrades using ansible.
● Release engineer duties including cutting release branches and providing artifacts for downstream deployment teams
● Worked with infrastructure located in AWS and leveraging cloudwatch, ECR, EC2, etc.
● Used sonarqube inline with our CI pipelines as a quality gate for Pull Request, upgraded and maintained software for Sonarqube.
● Validated almalinux 8 & 9 docker images against existing 50+ build jobs to provide a path forward for build agents as Centos7 goes EOL.
● Work with development teams providing build services from initial development through production deployments to include build troubleshooting, support, etc.
Coiled

Associate Cloud Engineer

Aug 2021 – Jan 2022

Duties -
● Deploy and manage parallel Python (Dask) deployments in a cloud setting.
● Assisted with managing multi-cloud networks, cross-account permissions, secure data access, and load balancing.
● Managed infrastructure automation using Terraform.
● Created and managed s3 buckets Configure Virtual Private Cloud (VPC) with both public and private subnets, NAT instances, and Elastic Load Balancers.
● Developed python, and bash code and Upload it to GIT repositories.
● Documented the code development and procedures in the wiki to guide other cloud engineers and software programmers.
Voice of America

Help Desk Specialist

Oct 2019 – Aug 2021

Duties -
⦁ Answers phones at the IT Help Desk while providing front line phone support for BBG/IBB/VOA computer software and hardware end users.
⦁ Provides tier 1 troubleshooting and resolution of end user inquiries, problems, computer communication systems, printer configurations, Internet, and network/intra-network problems.
⦁ Troubleshoots system failure situations, uses diagnostic tools to isolate cause of problems between hardware, system software, and application programs; performs integrity tests; and provides solutions using information technology best practice methodologies to restore operations.
⦁ Maintains incident tracking system records in a timely and efficient manner while keeping management informed of critical or urgent situations.
⦁ Configures workstation desktops for users including; configuring email clients and web browsers, capture printers, activate software applications, administers user accounts and groups, and provide preliminary end user training on use of agencies computer systems.
⦁ Assist users who are victims of phising attacks
U.S. Securities and Exchange Comission

Data Migration Specialist

Jun 2019 – Oct 2019

Duties -
⦁ Answers phones at the IT Help Desk while providing front line phone support for BBG/IBB/VOA computer software and hardware end users.
⦁ Provides tier 1 troubleshooting and resolution of end user inquiries, problems, computer communication systems, printer configurations, Internet, and network/intra-network problems.
⦁ Troubleshoots system failure situations, uses diagnostic tools to isolate cause of problems between hardware, system software, and application programs; performs integrity tests; and provides solutions using information technology best practice methodologies to restore operations.
⦁ Maintains incident tracking system records in a timely and efficient manner while keeping management informed of critical or urgent situations.
⦁ Configures workstation desktops for users including; configuring email clients and web browsers, capture printers, activate software applications, administers user accounts and groups, and provide preliminary end user training on use of agencies computer systems.
⦁ Assist users who are victims of phising attacks

Professional Summary

Employment History

Zcaler

Coiled

Voice of America

U.S. Securities and Exchange Comission

Skills

Education & Certifications